SERVICES OVERVIEW

Station Management and Administration

  • AFP Filing

  • Flight Operations Assistance

  • Irregularity Operations Support

  • Liaising with various port authorities

  • Load Control

  • Station Control

  • Station Representation and Supervision

  • Weather Briefing

Passenger Services

  • Airport Ticketing Sales Desk

  • Arrival and Transfer Services

  • Check-in Services

  • Dedicated Passenger Services

  • Gate Services

  • Lost and Found Services

  • Lounge Services

  • Special Passenger and VIP Services

Aircraft Servicing and Ramp Handling

  • Aircraft Loading/Unloading

  • Baggage Sorting and Transportation

  • Cabin Cleaning

  • Crew Transport

  • De/Anti-Icing

  • GPU, Push-Back

  • Unit Load Device Control

  • Toilet and Water Services

 

All operational parameters are measured on a daily basis and clearly defined KPIs guarantee consistent performance standards across the entire network.